Help Center

The Silk Skin Handset uses IPL (Intense Pulsed Light), which is a modern form of laser hair removal that is used for long-lasting and painless hair removal. When our handset is used on your hair, the hairs absorb the IPL which then heats and destroys the hair cells.

Absolutely! There have been a number of studies worldwide that demonstrate the safety and effectiveness of IPL for hair removal. Because of this fact, it has become an extremely popular safe and effective method for hair removal.

One of the many advantages of our handset compared to other types of laser is that it is pain-free. Most customers explain the feeling as a warm feeling on the skin.

Our handset offers extremely long-lasting results, but no form of laser hair removal is permanent, not even in the clinics. Be careful if companies claim to be permanently removed, because this term technically means that there will be no more growth for 6 months. To maintain long-term results, we recommend using our handset once a week for 8 weeks and then every few months for maintenance.

No, eye protection is not required while using our handset. Our handsets are designed with a sensor and will not pulse light unless the entire window is pressed against your skin. 

Most users see a reduction in hair in just 2-3 treatments using our handset, with full results after 9 treatments. However, the results may differ from person to person.

We recommend using your handset once a week for the first 8 weeks. After this period we recommend using your handset once a month, for 2 months or until you are satisfied. If you want to maintain a hairless, smooth skin, we recommend using your handset every 2 to 3 months, or if necessary.

Our handsets have a usage time of 400.000 flashes, which last more than 12 years if used as directed.

Our handsets have an energy output of 4,9 J / cm2, this means that it is ideal for safe hair removal and is also approved for effective home use.

You can use your handset on your entire body, including your bikini line and face (make sure you don't get too close to your eyes).

Yes, we recommend shaving the areas you want to focus on before using your handset.

In between your treatments you can only shave when necessary. We recommend never waxing, epilating or epilating, as these hair removal methods remove the entire root, which absorbs the light from our handset during treatment.

Our handset is suitable for all but the darkest skin tones. Consult our skin tone below to see if our handset is suitable for you. Are you in doubt? No problem, please contact us and we will give you the right advice!

IPL focuses on melanin in your hair that absorbs the energy of the light, and therefore IPL is "possibly" not equally effective on very light blonde, red or gray colored hair.

Although there is no evidence that IPL has negative effects on pregnant or breastfeeding women, we still cannot recommend using our handset if you are pregnant or breastfeeding as a precautionary measure.

No, you should not use the IPL on very dark freckles or birthmarks, although light freckles are not a problem.

No, you should not use the IPL over tattoos, although going around the tattoos is fine.

If you have recently been tanning, we recommend that you wait 2 weeks before using your handset. Also wait a minimum of 48 hours after using your handset for tanning. Artificial color should also not be on your skin while using your handset.

Our handsets come with a charger.

All handsets come with a 12-month warranty that covers manufacturer's errors. You are also entitled to a 90-day money back guarantee.

Absolutely! Our handsets are suitable for both men and women.

Our handsets have 3 modes in which you can use them. Manual mode: where the handset flashes when you press the trigger button. Glide mode: where it flashes, once the handset is ready, while continuously holding the trigger button. Auto mode: where the handset flashes automatically (when ready), without pressing any button.